Avaya Call Recording- Record Avaya with CXM® Call Recording
CXM® Avaya call recording by Co-nexus, Inc is an advanced, web-based call recording and quality monitoring solution designed for Avaya call centers.
Co-nexus, Inc. was the first to introduce a true web based comprehensive recording and quality monitoring solution to the Avaya market. CXM® call recording for Avaya can be easily configured to automatically record 100% of your calls, a sampling of calls and the recording of calls on demand.
CXM® is a modular solution for Avaya call recording, agent performance evaluation, agent coaching, PC recording and customer satisfaction surveys. The CXM® call recording solution for Avaya is scalable and can be effectively implemented in networked environments. Whether you have 10 phones to record or 1000+, the scalability of CXM® Avaya call recording is a perfect fit.
Co-nexus, Inc is a proud gold member of Avaya's DeveloperConnection Program. CXM® Avaya call recording and quality monitoring has been implemented around the world and is a perfect fit for Avaya users and dealers a like. CXM® by Co-nexus is a scaleable and cost-effective call recording solution that supports a variety of call recording configurations including trunk, station, single step conference, CMAPI/DMCC and VoIP packet sniffing. The CXM® call recording solution supports advanced CTI integrations to the Avaya AES server.
To schedule a demo to see if CXM® Avaya call recording and quality monitoring by Co-nexus is the right fit for your Avaya PBX, please click here.
