Mitel Call Recording- Record Mitel with CXM® Call Recording
CXM® by Co-nexus, Inc is an advanced, web-based call recording and quality monitoring solution with unmatched integrations to the Mitel communications solution.
CXM® by Co-nexus was one of the first web-based call recording and quality monitoring solutions for the Mitel ICP 3300, ICP-200 and the SX 2000. CXM® call recording for Mitel supports a variety of call recording methods including trunk, station and VoIP with a native CTI integration to the Mitel MiTai application to obtain critical call information. CXM® call recording for Mitel can be easily configured to record 100% of your calls, a sampling of calls and the recording of calls on demand. Co-nexus is an active member Mitel partner and has been a the MiSolutions Network (MiSN) partner program since 2000. CXM® has been deployed across the globe and has quickly become the call recording & quality monitoring choice of Mitel users.
CXM® is a modular solution for call recording, agent performance evaluation, agent coaching, PC recording and customer satisfaction surveys. The CXM® call recording solution for Mitel is scalable and can be effectively implemented in networked environments. Whether you have 10 phones to record or 1000+, the scalability of CXM® call recording is a perfect fit.
To schedule a demo to see if the CXM® call recording and quality monitoring solution by Co-nexus is the right fit for your organization, please click here.
