NEC Call Recording- Record NEC with CXM® Call Recording and Quality Monitoring Solution
CXM® call recording by Co-nexus, Inc is an advanced, web-based call recording and quality monitoring solution compatible with organizations utilizing the NEC 2000 and NEC 2400 communication platforms.
Co-nexus, Inc. was the first to introduce a true web based comprehensive recording and quality monitoring solution to the market. CXM® call recording for NEC can be easily configured to automatically record 100% of your calls, a sampling of calls and the recording of calls on demand.
CXM® is a modular solution for call recording, agent performance evaluation, agent coaching, PC recording and customer satisfaction surveys. The CXM® call recording solution for NEC is scalable and can be effectively implemented in networked environments. Whether you have 10 phones to record or 1000+, the scalability of CXM® call recording is a perfect fit.
Co-nexus, Inc is a proud NEC Fusion Partner. CXM® call recording and quality monitoring has been implemented around the world and is a perfect fit for NEC users and dealers alike. Supported call recording configurations include trunk side call recording, station side call recording and VoIP call recording. The CXM® call recording solution supports advanced CTI integrations to the NEC OAI Link.
To schedule a demo to see if CXM® call recording and quality monitoring by Co-nexus is the right fit for your NEC NEAX PBX, please click here.
