Co-nexus and Vistacom Announce Distribution Agreement
Houston,
Texas - December 14, 2004:
Co-nexus Inc. is pleased to announce that a distribution agreement has been formalized with VistaCom. VistaCom is now an authorized dealer of the Co-nexus CXM® product line and will begin marketing the CXM® product through its sales network.
VistaCom maintains its corporate headquarters in Waco, Texas and services customers across Texas, Louisiana, Oklahoma and Arkansas. VistaCom is a recognized leader in providing sales and services for logging and recording needs serving both the public and private sector. Co-nexus, based in Houston, Texas, develops and manufactures recording software capturing the complete customer-agent interaction from cradle to grave. The Co-nexus CXM® product suite includes tools to evaluate agent performance, capture agent PC activity and generate customer satisfaction campaigns.
Jack Wright, President of VistaCom commented, "The Co-nexus CXM® product suite enables VistaCom to approach both its government and commercial sector recording customers with a single cost effective solution. The CXM® suite combines reliable 100% call recording, with enhanced contact center functionality including performance evaluation and screen capture applications. According to Brian Daily, CXM® VP Marketing, "Co-nexus and VistaCom are both based in Texas, resulting in both the product manufacturer and the dealer service organization having close proximity to our customers."
As a CXM® authorized dealer, VistaCom will be promoting and installing the entire suite of CXM® products, including call recording, PC screen recording, performance evaluation software and customer satisfaction surveys. For more information about Vista Com visit their corporate website at www.vistacomtx.com.
Co-nexus Inc., headquartered in Houston, Texas, is one of the nation's leading providers of call logging and quality monitoring solutions for contact centers. Co-nexus has hundreds of customers, including many leading companies, all of which utilize its' CXM® software to improve customer service levels. For more information about Co-nexus CXM® technology visit our website at www.4cxm.com.
