Co-nexus, Inc. Joins
The Texas Cooperative Purchasing Network (TCPN)
Houston, Texas, February 20, 2007: -The Texas Cooperative Purchasing Network (TCPN), known for
innovation and flexibility in contract offerings, organization and value, has added Co-nexus, Inc. to its
family of providers. Co-nexus is the provider of the CXM recording and quality monitoring application.
With a commitment to providing the best value and world-class customer satisfaction, TCPN provides
quality contracts and services that are compliant with bid laws, convenient to use, and always
competitively priced. TCPN does more than provide contracts. TCPN is with you side by side until the
job is complete. We provide our service to both school districts and to governmental agencies.
The Co-nexus, Inc. CXM application can be utilized by both school districts and governmental agencies
enabling them to:
Automatically record phone calls
Record PC activity
Permanently archive recorded transactions
Easily access recorded interactions from any PC
Encrypt recorded information for regulatory compliance
Mike Perricone, TCPN Contracts Manager, said, "TCPN is excited about the addition of Co-nexus
Communications and the benefits their CXM recording platform will bring to our clients. School districts
and governmental agencies need the ability to record calls, both on demand and full time recording. In
particular, ISD Police Departments will be interested in this application. "
"Membership in TCPN is extremely important to us", said Brian Daily, Co-nexus, Inc. VP of Sales and
Marketing. As our CXM application has developed a feature set conducive to school districts and
government entities it is critical that we look for the most effective way to market CXM to these
organizations. TCPN is a perfect fit for us as TCPN opens up this important market simplifying the
purchasing process."
About TCPN
With a commitment to providing the best value and world-class customer satisfaction, TCPN provides
quality contracts and services that are compliant with bid laws, convenient to use, and always
competitively priced.
For more information or to become a member go to http://www.tcpn.org/.
About Co-nexus
Co-nexus Inc., headquartered in Houston, Texas is one of the nation's leading providers of recording and
quality monitoring solutions. The CXM software suite includes phone recording, recording of PC
activity, agent performance evaluation software, agent coaching software and customer satisfaction
surveys. Hundreds of leading companies across the US utilize CXM for quality monitoring and to improve
customer service levels.
Company Contact:
Brian Daily
Co-nexus, Inc.- VP Marketing
713.934.3902 brian.daily@4cxm.com
